SMBflo
Smarter Google review management

Shield Your Rating &Automate Google Growth

Smart QR codes route unhappy customers to private feedback—cutting bad Google reviews by up to 68%—while sending 5-star visits directly to Google and replying automatically with local SEO keywords.

See how it works
No Credit Card requiredUnder 30-second setupConnect your Google profileNo technical skills needed

Your Business

Customer feedback

Live preview

How was your experience?

Your feedback helps us serve you better. We appreciate you taking a moment to tell us how we did.

Your feedback. Your choice.

SMBFlo by the numbers

Helping local businesses manage customer feedback and Google reviews.

 

Locations onboarded

 

AI responses generated

 

Private feedback received

Protect your reputation

Make it easier to hear and address concerns.

Respond consistently

Give every review the attention it deserves.

Strengthen local visibility

Communicate what your business does best.

Everything you need to manage reviews

Protect your reputation.Automate your review growth.

SMBFlo gives local businesses two simple ways to get more from customer reviews: hear about problems privately and automatically respond to Google reviews with thoughtful, relevant content.

Smart QR

Hear about problems before they become public.

Give every customer a simple way to tell you how their experience went. Customers can share feedback privately with your team or choose to leave an honest public Google review.

1

Customer scans your QR code

Add your custom QR code to receipts, tables, business cards, counters, or checkout.

Happy customers can review publicly

Customers can continue to Google and share their honest experience publicly.

Concerns can be shared privately

Customers can privately and anonymously tell management what went wrong and give your team a chance to respond.

Fewer negative reviews publicly

SMBFlo customers have reported up to 68% fewer negative public reviews after using the platform.

Customer-reported result; individual outcomes vary.

AI Review Replies

Turn every review into an opportunity to build your local presence.

SMBFlo automatically creates personalized review responses using your business context, services, specialties, and local details when relevant.

Example AI response
Personalized

Customer review

“Friendly team, great service, and a really smooth experience. I'll definitely be back!”

SMBFlo AI response

“Thank you for the kind words! We're so glad you enjoyed your experience with our team. We appreciate you choosing us and look forward to welcoming you back soon.”

Relevant local content

Naturally mention relevant services, products, specialties, and locations.

Stronger review engagement

Respond consistently instead of leaving customers waiting for a reply.

Get your time back

Stop writing the same types of review responses over and over. SMBFlo can automate eligible replies or prepare drafts for your approval.

Instant feedback alerts

Get email or text notifications when private customer feedback comes in.

Learn what customers want

Spot recurring issues and use customer feedback to improve your business.

Stay in control

Choose your tone, brand voice, and auto-reply rules. Keep sensitive reviews under human review.

Simple to get started

Connect your Google Business Profile and start managing reviews without technical expertise.

Relevant review responses can help reinforce your business services, products, and location context. Local search and generative engine optimization (GEO) rankings depend on many factors, and SMBFlo does not guarantee rankings or AI-generated recommendations.

No technical skills required · Connect your Google Business Profile

68%

Fewer negative public reviews

Give unhappy customers a reason to talk to you first.

SMBFlo customers have reported drops of up to 68% in negative public reviews after using the platform. By making private feedback convenient, your team gets more opportunities to understand concerns and improve the customer experience.

Customer-reported result; individual outcomes vary.

Simple by design

Up and Running in three simple steps.

No complicated software. No technical background.

01

Connect Google

Sign in securely and authorize your existing Google Business Profile Account - we will sync your locations to manage.

02

Choose your preferences

Set your reply style, choose auto-reply rules, and create your review QR codes - put it on receipts, tables, or texts.

03

Let SMBFlo help

Automate eligible replies, keep track of feedback, and spend more time growing your business.

No Credit Card Required

Free AI review reply previewNo login required to explore samples

See SMBFlo AI in Action

Explore sample AI-generated Google review replies for restaurants, cafés, salons, dentists, plumbers, and other local businesses—or preview responses for your own business.

Explore examples by business type

Choose an industry to see a sample Google review and SMBFlo AI response.

Bombay Grove Indian Kitchen + Bar

Boca Raton, FL

Indian Restaurant

Example

Sample Reviews & Generated Replies:

GG

Gilles Geeraerts

Posted on Google

Bombay Grove Indian Kitchen + Bar

Owner reply (no watermark)

SMBflo AI

Auto-Reply / Approve & Post

Trusted by Local Businesses

Loved by Main Street Business Owners

See how local business owners use SMBFlo to automate Google review responses, stay engaged with customers, and protect their online reputation.

Bar & Grill
“Managing Google reviews for a high-volume bar and grill used to take hours. SMBFlo automates our responses with total accuracy, keeping our online reputation strong while freeing us up to focus on hospitality.”
D

Dilip

Owner, Bombay Grove Bar & Grill

Coffee Shop
“In the coffee business, local reputation is everything. SMBFlo ensures every regular and first-timer gets a thoughtful reply within minutes. It’s like having a full-time marketing assistant.”
ET

Elena T.

Founder, Daily Grind Roasters

Salon
“Client trust is crucial for our salon. When a client leaves detailed feedback, SMBFlo drafts a personal, polished response that shows we truly care.”
SM

Sophia M.

Lead Stylist & Owner, Dream Hair Studio

Simple, transparent pricing

Start free. Upgrade when you’re ready.

Try SMBFlo with no credit card required.
Choose the plan that fits the way you manage reviews.

Pro includes a 30-day free trial — no credit card needed

Starter

Always free

A simple way to try AI-assisted review replies.

$0forever

Up to 10 AI responses per location, per month

Included

  • Manually generate an AI response, edit it, and post through the SMBFlo portal
  • One-click setup with Google Login

Not included in Starter

  • Smart QR codes for feedback routing
  • Automated review responses
  • Custom auto-reply rules
  • Tone selection, custom signature, or brand voice
  • Email and text notifications
Get started free

No credit card needed.

Most popular

Pro

30-day free trial

Automate review management and make every customer interaction count.

$19.99/month/location
Save 20%Billed annually at $239.88 per location

Prefer monthly billing? $24.99/month/location

30 days free to try — no credit card required to sign up

Everything in Pro

  • Smart QR codes to invite feedback and give customers a private feedback option
  • Multiple QR codes for different stations or employees
  • Automated AI responses to unlimited reviews
  • Custom auto-reply rules: auto-publish 5-star reviews and request approval for 1–3-star reviews
  • Tone selection, custom signature, and brand voice
  • Email and text notifications for reviews and updates
Start my 30-day free trial

No credit card needed.

Prices are per location. Annual billing is charged as $239.88 per location per year. Customers can always choose to leave an honest public review.

Your customers are talking. Make every review count.

Take control of your review workflow, get constructive feedback privately, and stop spending your evenings writing replies.

Have questions?
FAQs

Good questions. Straight answers.

You don't need to be a tech expert to take better care of your online reputation.

Get started